AI ChatBOT

An AI chatbot is a computer program that uses artificial intelligence, natural language processing (NLP), and machine learning to simulate human-like conversations with users. It understands and interprets user inputs, identifies intent, and responds in a relevant and context-aware manner. AI chatbots can:

  • Answer questions and provide information automatically.

  • Assist users with tasks such as booking, shopping, or navigating websites.

  • Offer personalized recommendations and support.

  • Collect data and qualify leads in real time.

  • Adapt and improve responses through ongoing learning.

  • Seamlessly hand off conversations to human agents if needed.

  • Work across multiple platforms like web, mobile, and social media.

They enhance efficiency, reduce response times, and improve user experiences by providing intelligent, conversational assistance 24/7.

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